Privacy Policy
This website (“Site”) is owned and operated by Home Energy Matters, Inc., 2 Kiel Avenue, Unit 160, Kinnelon, New Jersey 07405 (“Home Energy Matters,” “we,” “us” or “our”).
We are committed to maintaining your confidence and trust with respect to the information we collect from you. This privacy policy sets forth what information we collect about you, how we use your information, and the choices you have about how we use your information.
COLLECTION OF INFORMATION PROVIDED BY YOUR BROWSER AND THROUGH THE USE OF COOKIES
This Site automatically collects information on our server logs from your web browser regarding your use of the Site. Examples of information we collect automatically from all users include the Internet Protocol (“IP”) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and full Uniform Resource Locator ("URL") click stream data, including date and time, and content you viewed or searched for on the Site.
This Site also collects information through the use of "cookies." Cookies are anonymous, unique alphanumeric identifiers sent to your browser from a web site’s computers and stored on your computer's hard drive. The type of information we collect as a result of a cookie being stored on your computer is specific to your computer. We use “session” cookies to collect information about your use of the Site (e.g., whether you are logged in). These cookies are temporary and are deleted when you close your browser.
We do not supply third parties with, this information. You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser’s preferences menu. If you choose to disable cookies altogether, you can use the Site but will not be able to register, login to the Site with a personal User Name and Password, or make use of the advanced personalization features of the Site, although the basic features and functionality offered to unregistered users of the Site will be possible to use.
COLLECTION AND REGISTRATION OF PERSONAL INFORMATION
We sometimes request users of the Site to provide personal information. The information collected from a user is strictly voluntary and may include contact information such as the user’s name, e-mail address, and phone number.
HOW PERSONAL INFORMATION IS USED
We use the personal information that you provide for such purposes as:
- Completion and support of the activity for which the information was provided, such as allowing access to or delivery of our products or services and responding to your requests or inquiries
- Website and system administration, such as for the technical support of the Site and its computer system, including processing computer account information, information used in the course of securing and maintaining the Site, and verification of Site activity by the Site or its agents
- Research and development to enhance, evaluate and improve the Site and our services
- Tailoring or customizing content or design of the Site during a single visit to the Site and individualized personalization of the Site on repeat visits
- Pseudonymous analysis to create a profile used to determine the habits, interests or other characteristics of users for purposes of research, analysis and anonymous reporting
- Communicating with you about changes or updates to the Site and our services and, with your consent, special offers, promotions or market research surveys
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
Access to your personal information is restricted to our employees, agents, representatives and service providers, such as our data processing, fulfillment operations, or scheduling.
We will not otherwise disclose any personal information without your consent except under the following circumstances:
- in response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims;
- if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and
- if Home Energy Matters, this Site or a related asset is acquired by, transferred to or merged with another company.
RETENTION OF PERSONAL INFORMATION
We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting our Customer Service Department at audit@HomeEnergyMatters.com.
CHAT ROOMS, BLOGS, NEWSGROUPS, NOTICE BOARDS, ONLINE FORUMS, DIRECTORIES, ETC.
If at any time this Site offers any chat rooms, blogs, newsgroups, notice boards, online forums, directories, etc. we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the information that you make available to such third parties through any chat room, blogs, notice board, newsgroup, online forum, directories, etc. on this Site. Please be careful about what information you disclose in this way.
OUR COMMITMENT TO DATA SECURITY
We recognize that your privacy is important to you, and therefore we endeavor to keep your personal information confidential. Furthermore, our internal practices help protect your privacy by limiting employee access to and use of such information. However, we do not represent, warrant, or guarantee that your personal information will be protected against unauthorized access, loss, misuse, or alterations, and do not accept any liability for the security of such information submitted to us nor for your or third parties' use or misuse of such information.
ABOUT THIS PRIVACY POLICY
The foregoing is the current privacy policy of the Site. We reserve the right to change this policy at any time without notice. Any changes to this policy will be posted on this webpage. Our policy does not create a contract or any legal rights.
This privacy policy applies solely to the information you provide while visiting this Site. The terms of this privacy policy do not govern personal information furnished through any means other than this Site (such as via telephone or postal mail).
This Site may contain links to other websites that are beyond our control. Other websites to which you link may contain privacy policies that are different from this privacy policy. We encourage you to check the privacy policy of each website you visit before submitting any information to them.
QUESTIONS, COMPLAINTS AND DISPUTE RESOLUTION
If you have any questions or comments regarding this privacy policy, please contact our Customer Service Department at: audit@HomeEnergyMatters.com.
If at any time you believe that we have not adhered to this privacy policy or you have a complaint regarding the way your personal information is being handled, please contact our Customer Service Department. Disputes under this privacy policy will be resolved by our Customer Service Department, which will use commercially reasonable efforts to promptly investigate, and if necessary, to correct any problem.
Last revised: September 2009